Privacy Policy
Last updated: 1 July 2025
William Brown Information Products Ltd. (“we”, “our”, “us”) is a private limited company registered in England & Wales (Company No. 12069680) with its registered office at 6 Festival Building, Ashley Lane, Saltaire, West Yorkshire, BD17 7DQ, United Kingdom. We provide online education products, consulting, and related information services through our websites, funnels, and digital platforms (collectively, the “Services”). For all personal data collected via the Services, we are the data controller under the UK GDPR and Data Protection Act 2018.
The data we collect
We collect the following types of personal data:
Identification and contact data such as your name, postal address, telephone number, and email address, typically provided by you through forms or checkout.
Account data such as login credentials, purchase history, and course progress, generated when you use our platforms.
Payment data such as the last four digits of your card, payment method, and invoice information. These are handled by third-party processors like Stripe or PayPal.
Marketing data such as your communication preferences, email engagement, and interaction with our ads. This is collected via forms, cookies, or tracking tools like the Meta Pixel.
Technical and usage data such as your IP address, browser, device type, pages visited, time on site, and referring links. This is collected automatically through cookies and analytics tools.
We do not collect any special-category (“sensitive”) data unless you voluntarily submit it (e.g., in support messages).
How and why we use your data
We use your personal data to provide and personalise our services, process payments, send service-related emails (such as receipts or login access), respond to enquiries, improve our sites and marketing, send promotional emails and retargeted ads, detect fraud, and comply with legal obligations. The legal bases for processing include contract performance, legitimate interests, legal compliance, and, where applicable, your consent.
You can withdraw marketing consent at any time via the unsubscribe link in our emails or by contacting us directly.
Cookies and similar technologies
We use cookies, pixels, and other tracking technologies to remember your preferences, keep you logged in, analyse website performance, and deliver relevant advertising. This includes tools like Google Analytics and the Meta Pixel. You may manage your cookie preferences via the banner shown on your first visit or through your browser settings.
Sharing your data
We do not sell or rent your data. We only share it with trusted third-party service providers (such as payment processors, hosting services, email delivery tools, analytics platforms), professional advisers (accountants, lawyers), or authorities where required by law. All partners are bound by contracts that require them to handle your data securely and only under our instructions.
International transfers
Some of our service providers operate outside the UK or EEA. Where data is transferred internationally, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or reliance on approved adequacy decisions.
Data retention
We retain purchase and invoice data for six years to meet legal obligations. Marketing contact data is retained until you unsubscribe or after 24 months of inactivity. Analytics data is kept for 26 months. Support messages are retained for three years. After these periods, your data is securely deleted or anonymised.
Your rights
Under UK GDPR, you have the right to access, correct, delete, restrict, or object to the use of your personal data. You may also request data portability or withdraw consent at any time. To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Security
We implement appropriate technical and organisational measures to safeguard your data, including encryption (HTTPS/TLS), firewalls, and role-based access controls.
Third-party links
Our websites may contain links to third-party sites. We are not responsible for the content or data practices of those sites. You should read their privacy policies before providing any personal data.
Children
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe we have data from a child, please contact us and we will delete it.
Changes to this Policy
We may update this policy from time to time. Significant changes will be posted on our website or communicated by email. The most current version is always indicated by the “last updated” date at the top.
Contact us
William Brown Information Products Ltd.
6 Festival Building, Ashley Lane, Saltaire, West Yorkshire, BD17 7DQ, United Kingdom
Email: contact@williambrown.com
Tel: +44 7833 288 642
If you prefer to reach out via email, please use the contact form on our website or send a message to our support team using the details provided above.
By using our services, you agree to the terms of this Privacy Policy.